Refund Policy

When you top up, credits are delivered as soon as the crypto payment is confirmed. By completing the purchase you expressly consent to immediate delivery of digital content and acknowledge that the statutory 14-day withdrawal right is thereby lost for the delivered credits, as permitted under EU consumer law. Cryptocurrency sent to an expired or abandoned checkout that never confirms is governed by the payment provider's terms.

Spent credits (Priority, gifts, unlocks, premium, boosts) are non-refundable. Unspent credits from an erroneous or duplicate top-up can be refunded within 14 days — contact Support with the transaction reference; refunds are made in cryptocurrency to the paying wallet.

If a paid feature did not work (for example an unlock that never delivered its content), report it via Support within 30 days and we will restore the credits or refund the purchase.

Contact Support before initiating a chargeback — most issues are resolved faster that way. Fraudulent chargebacks lead to account suspension and recovery of associated creator holds.

Premium is purchased 30 days at a time with credits and does not renew automatically — no cancellation is needed. The current period is not refunded once started.